Shipping Policy
Last Updated: 01/05/2026
At Tiny Thumbs (https://www.tinythumbs.com), we are committed to delivering your orders in a timely and reliable manner. This Shipping Policy outlines how orders are processed, shipped, and delivered.
1. Order Processing Time
All orders are processed within 1–3 business days after successful payment confirmation.
Orders are not processed on Sundays or public holidays.
During peak seasons, sales, or promotions, processing times may be slightly extended.
2. Shipping Time & Delivery
Delivery timelines depend on your location:
Metro cities: 2–5 business days
Other locations: 3–10 business days
Delivery timelines are estimates and may vary due to courier performance.
3. Shipping Charges
Shipping charges (if applicable) will be displayed at checkout.
Free shipping may be offered on selected orders or promotions.
4. Order Tracking
Once your order is shipped, you will receive tracking details via WhatsApp/SMS/email.
Customers are responsible for tracking their orders and being available to receive them.
5. Delivery Attempts
Courier partners will attempt delivery multiple times.
If the customer is unavailable, the order may be returned to us.
6. Incorrect Address / Failed Delivery
Customers must provide complete and accurate shipping details.
If an order is returned due to incorrect address or unavailability:
Re-shipping charges will be applicable
Delay in delivery will not be our responsibility
7. Delays & External Factors
We are not liable for delays caused due to: – Courier service issues – Weather conditions – Natural disasters – Government restrictions or lockdowns
8. Damaged Packages
Customers are advised to check the package at the time of delivery.
If the package appears damaged, please record an unedited unboxing video.
Claims without proper proof may not be accepted.
9. Partial Shipments
In rare cases, your order may be shipped in multiple packages.
You will be informed if this happens.
10. Contact Us
For any shipping-related queries:
Tiny Thumbs
Website: https://www.tinythumbs.com
Email: tinythumbsindia@gmail.com
By placing an order, you agree to this Shipping Policy.