Tiny Thumbs

Shipping Policy

Last Updated: 01/05/2026 

At Tiny Thumbs (https://www.tinythumbs.com), we are committed to delivering your orders in a timely and reliable manner. This Shipping Policy outlines how orders are processed, shipped, and delivered.

1. Order Processing Time

  • All orders are processed within 1–3 business days after successful payment confirmation.

  • Orders are not processed on Sundays or public holidays.

  • During peak seasons, sales, or promotions, processing times may be slightly extended.

2. Shipping Time & Delivery

  • Delivery timelines depend on your location:

    • Metro cities: 2–5 business days

    • Other locations: 3–10 business days

  • Delivery timelines are estimates and may vary due to courier performance.

3. Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout.

  • Free shipping may be offered on selected orders or promotions.

4. Order Tracking

  • Once your order is shipped, you will receive tracking details via WhatsApp/SMS/email.

  • Customers are responsible for tracking their orders and being available to receive them.

5. Delivery Attempts

  • Courier partners will attempt delivery multiple times.

  • If the customer is unavailable, the order may be returned to us.

6. Incorrect Address / Failed Delivery

  • Customers must provide complete and accurate shipping details.

  • If an order is returned due to incorrect address or unavailability:

    • Re-shipping charges will be applicable

    • Delay in delivery will not be our responsibility

7. Delays & External Factors

We are not liable for delays caused due to: – Courier service issues – Weather conditions – Natural disasters – Government restrictions or lockdowns

8. Damaged Packages

  • Customers are advised to check the package at the time of delivery.

  • If the package appears damaged, please record an unedited unboxing video.

  • Claims without proper proof may not be accepted.

9. Partial Shipments

  • In rare cases, your order may be shipped in multiple packages.

  • You will be informed if this happens.

10. Contact Us

For any shipping-related queries:

Tiny Thumbs
Website: https://www.tinythumbs.com
Email: tinythumbsindia@gmail.com

By placing an order, you agree to this Shipping Policy.

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